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- Eglips Vietnam ensures that all products are genuine imported completely from Korea. Customer order is guaranteed 100% brand new and error free.
- + We believe absolutely in our products
- + If you feel there is a problem with our goods. We will refund 100% of the product value
Refund procedures
- 1. Receipt : Exchange, receive a refund request at the customer care center
- 2. Send a photo : Send a photo to check the status of the product (photos provided by the customer)
- 3. Check : Check product customers return Eglips
- + Ship charges paid by customers – if the product defects from nsx sky will be subject to shipping charges
- + Products are returned intact, the belt is not missing shell or trace usage.
- 4. Refund :
- + If the finished product returned by customer request – transfer money back to customer according to the number of customer account provided
- + If the product defects due to nsx we commit 100% refund
- Eglips Vietnam ensures that all products are genuine imported completely from Korea. Customer order is guaranteed 100% brand new and error free.
- Below is a list of why customers are allowed to change products.
- Please contact us when the goods arrive in your hand have the following problems: (within 7 days of receipt of goods)
- + Products are broken, broken when transported to customers
- + Products with defects from the manufacturer
- + The product does not match the order
- + The product is dated or expired
- We will
- + We will exchange a whole new customer
- + Include 2-ship charges incurred (less than 30K per ship)
- + Only products that have been opened and have traces of use can not be exchanged
- + When exchanging customers, please keep the belt of the product you want to exchange.
Incident from customer
- 1. Missing the wrong color / order item > You want to change the item you want to buy
- + Depending on the case you will be charged ship (30K per 1 ship)
- + Only products that have been opened and have traces of use can not be exchanged
- + When exchanging customers, please keep the belt of the product you want to exchange
- 2. Order 2-3 times, do not receive goods (for all reasons) > You want to continue receiving the next time
- + Depending on the case you will be charged ship (30K per 1 ship)
- + Products are delivered 100% guarantee
